Refund & Delivery Policy

Delivery (handover)

RentJuice does not ship products by post or courier. The “delivery” of the service is the automated release of a power bank from a station after a successful 20 ₾ deposit authorization.

Pick up the battery immediately from the unlocked slot. Return it to any RentJuice station when finished.

Refunds

Failed issue (no battery ejected): hold is cancelled — no charge.

Billing error or double charge: write to us within 14 days at rentjuice.online@gmail.com or call +995555782284. After verification we refund to the original payment method.

Completed rentals: time-based fees are not refunded, except where Georgian law requires otherwise.

A balance top-up or Premium payment that was charged but not applied to the account is refunded to the same method after we check it. Spent balance and a Premium period that has started are not refunded, except where Georgian law requires it.

A rental started from a positive account balance is issued without a card deposit. The fee is taken from the balance on return.

Charges made with a saved card are refunded to that same payment method after verification.

Unreturned / damaged equipment: we may capture the hold and seek compensation for replacement.

Operator

Individual entrepreneur Aleksei Popov, ID 155788830. Georgia, Batumi, Giorgi Leonidze street N 4e, building N2, floor 6, apartment N75.